Job Summary: The Vendor Management group sits within the Global Clinical Operations group with the primary responsibility of maximizing the value of the relationships between Agenus and the Strategic CRO and vendor sourcing partners supporting the portfolio (Phase I-IV). The intent is for that value to be translated into improved business terms, increased productivity, reliable quality, strategic innovation, and enhanced working relationships. The Director is expected to collaborate with key internal and external stakeholders, at a departmental and a cross-department with Global Clinical Operations level to ensure Agenus vendors perform to the highest level.
Hierarchal Position the Director of Vendor Management will report directly to the Executive Director of Global Clinical Operations and is tasked with the following overarching responsibilities:
• Partner with Clinical Operations Finance and relevant functions to provide leadership and direction on strategic sourcing and associated operating models.
• Build an understanding of the assigned departmental vendors, their organization and capabilities to anticipate opportunities & risks with those vendors.
• Implement effective governance and assist departments to build strong relationships to maximize performance and value delivered by CROs and other vendors
• Create a culture of joint accountability and enhanced partnering skills within Agenus to ensure CRO / third party vendors’ performance
• Facilitate efficient and collaborative resolution of problems and conflicts with CRO and on behalf of CROs within Global Clinical Operations.
Vendor Performance Management
Vendor Relationship Management
Individuals in the Director position are expected to demonstrate advanced core competence in the areas of communication, planning and prioritization, teamwork and proactivity. This includes:
The Director also demonstrates foundational leadership skills by motivating teams, and helping them clarify goals, tasks and responsibilities.
In addition, the Director must have established an advanced understanding of Drug Development and Study Design, as well as and Vendor Performance and Quality Management. This includes the application of GCP principles to vendor performance and an ability to resolve escalated vendor issues.
Education and Experience